Course curriculum

  1. 1

    • Goals of Customer Handover Document

    • Link to the Customer Handover Document Template

    • When to use this document template
  2. 2

    • Sections of the document

    • Section 1 - Project Summary

    • Section 2 - Design and Configuration

    • Section 2 - Design and Configuration contd

    • Section 3 - Training

    • Section 4 - Customer Specific Configuration

    • Section 5 - Outstanding Issues & Feature Requests

    • Section 6 & 7 - Go-live Best Practices & Sign-off

    • Appendix A - List of Active users in Production as of

  3. 3

    • FAQs and Discussion Board

    • Conclusion